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Andrés Aprendés

Effective as of: August 16, 2026

Terms & Conditions

These Terms explain how Andres Aprendes operates, how PayPal subscriptions are billed, and why personalized lessons are non-refundable.

1. Acceptance of terms

  • Creating an account, signing in with Google, booking a placement, or paying for a subscription/package means you accept these Terms. If you disagree, do not use the platform.

2. Service description

  • We provide Spanish lessons (1:1 and teacher-approved duo/trio), digital materials, and activities via andresaprendes.com.
  • Specialties include conversation, DELE preparation, kids classes (including IB Spanish experience), and family/group classes.
  • We may update content, features, or teacher availability at any time to improve the experience.

3. Accounts, guardians & security

  • Provide accurate information and keep your login credentials confidential.
  • Account holders and payers must be adults (16+ or the age of digital consent where you live).
  • Minors participate only under a guardian-managed account. The guardian is the contracting party and payer.
  • You are responsible for all activity under your account and must notify us immediately about unauthorized use.

4. Subscriptions, packages & payments

  • Payments are processed through PayPal (subscriptions and one-time placement/package charges as offered).
  • Monthly subscriptions remain the best-value option for ongoing 1:1 lessons. One-time packages are premium-priced.
  • Prices are shown at checkout/placement and may change; we will notify you at least 15 days before renewals when subscription pricing changes.

5. Placement lessons & group classes

  • Family, kids, and multi-learner pathways start with a paid placement lesson unless we explicitly offer another path.
  • Duo and trio enrollment requires similar Spanish levels and teacher approval after placement. We may recommend separate 1:1 lessons instead.
  • One parent/guardian pays and manages all learners in a household group. Capacity is limited to the purchased package (1, 2, or 3 learners).

6. No-refund policy

  • All sales are final. Because sessions reserve instructor time and custom prep, we do not issue full or partial refunds for subscriptions, packages, or paid placement lessons.
  • You may cancel subscription auto-renewal anytime and keep access until the paid period ends.

7. Cancellation & suspension

  • Cancel subscriptions in PayPal directly or email bookings@andresaprendes.com at least 24 hours before the next renewal.
  • Lesson cancellations/reschedules follow the booking rules shown in your account (typically advance notice is required).
  • We may suspend or terminate accounts that violate these Terms or engage in fraudulent or abusive behavior.

8. Acceptable use

  • Recording, distributing, or reselling lessons without written consent is prohibited.
  • Do not attempt to access source code or infrastructure, disrupt other users, or infringe intellectual property.

9. Intellectual property

  • All materials, brands, and content remain the property of Andres Aprendes. We grant you a limited license for personal educational use only.

10. Limitation of liability

  • The service is provided “as is” and we do not guarantee specific learning outcomes or exam results.
  • Our total liability for any claim is capped at the amount you paid during the 12 months preceding the claim.

11. Governing law

  • These Terms are governed by Colombian law. Disputes will be handled in the courts of Bogotá unless consumer laws in your country require another venue.

12. Contact

  • For questions about these Terms, cancellations, or support, email bookings@andresaprendes.com or contact us on WhatsApp.